Hospitality Customer Service Excellence

Objectives:

This course in Hospitality Customer Service Excellence helps participants to appreciate the business case for providing outstanding service. It helps them with skills and strategies for going beyond mere service standards in order to retain customers as well as increase shareholder value.

Target Audience:

This short course can be taken by anyone who has completed a junior certificate or 6 months experience in the hospitality industry.

Mode Of Delivery:

Virtual, Oncampus & Inhouse

Duration:

2 Days

Fee:

BWP 3,300.00