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Professor Oliver Chikuta

Professor Oliver Chikuta is a Professor of Tourism Management and current Dean of the Faculty of Hospitality and Sustainable Tourism at Botho University, Gaborone, Botswana. Before joining Botho University, he was the Executive Dean of the School of Hospitality and Tourism at Chinhoyi University of Technology, Zimbabwe and also former Chairperson of the Tourism and Hospitality Management department at the Midlands State University. Dr Chikuta is the Founding President of the Tourism Educators and Researchers Association of Zimbabwe (TERAZ) and holds a PhD in Tourism Management from the North-West University (Potchefstroom, South Africa). In June 2014 His PhD thesis titled; The development of a Universal Accessibility Framework for South Africa and Zimbabwe won the Outstanding PhD Dissertation Award at the 7th World Conference on Graduate Research in Tourism, Hospitality and Leisure in Istanbul, Turkey. The focus of his study was to ensure that tourism is accessible and inclusive to all, including people living with disabilities.

Professor Chikuta also holds a Master of Commerce degree in Marketing Strategy and a Bachelor of Commerce (Honours) degree in Tourism and Hospitality Management (MSU). He also has certificates in Tour Guiding Services, Elementary Fares and Ticketing, E-Commerce, Food Safety Management and
Introduction to Accessibility and Inclusive Design. Dr. Chikuta is also a Hospitality Customer Service Excellence Coach. His research interests are in Universal Accessibility in Tourism, Nature-Based Tourism, Sustainable and Heritage Tourism, Customer Service Excellence, Tourism Marketing. He has published extensively in the above areas and presented at regional and international conferences. Professor Chikuta has also carried some consultancy work in the tourism industry. He is currently the Lead Consultant for a project of Skills Development in the Tourism Industry in Botswana. He is also coordinating a 130000 Euro project on the Development of a Technologically Integrated Sustainable Tourism Education Module together with a German partner at DHBW University.